JIRA Service Management is a sophisticated comprehensive solution for managing service desks
Jira Work Management was designed with business teams in mind — teams like Marketing, HR, Finance, Legal, Design, Sales, and Operations. Jira Work Management includes new features such as:
Jira Work Management does not currently have scrum capabilities such as sprints, and it will not include features like code, pipelines, and backlog.
Jira Work Management connects effortlessly with Jira Software and Jira Service Management, allowing for task dependencies across products and compatibility with features like advanced roadmaps. Jira Work Management is an easy choice for organizations that are already using Jira Software or Jira Service Management. With a Jira admin already in place, it’s simple to connect
Jira Work Management as an approachable tool for business teams while still allowing for the admin-led governance and maintenance that teams and organizations require at scale.