You have successfully registered for our event.
See you soon on:
- March 27th 9:00-12:00
- Even's, Derech HaKalanit 38 Beit Nehemia
agenda
When & Where
9:00 – 9:30
Gathering and Refreshments
9:45-10:15
Revolutionizing Service Management: The Future of JSM
- Best practices for asset tracking and management
- Automating asset discovery and inventory
10:15-10:45
Optimizing Incident Management with Opsgenie and ServiceOps
- Incident response and alert management with Opsgenie
- Optimizing ServiceOps for seamless operations
10:45-11:20
Break
11:20-11:40
AI-Powered Support – Enhancing Service with Intelligent Agents
- The role of AI-powered virtual agents in JSM
- Enhancing customer experience through AI-driven automation
11:40-12:00
Data-Driven Excellence – Advanced Reporting & Analytics
By Mert Ünsal, Senior Solutions Engineer at Atlassian
- Advanced reporting capabilities in JSM
- Tracking key performance indicators (KPIs) for service excellence
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