{"id":2399,"date":"2017-01-31T16:45:03","date_gmt":"2017-01-31T14:45:03","guid":{"rendered":"http:\/\/www.methoda.co.il\/?page_id=2399"},"modified":"2025-08-17T17:00:30","modified_gmt":"2025-08-17T14:00:30","slug":"jira-service-desk-2","status":"publish","type":"page","link":"https:\/\/www.methoda.com\/he\/jira-service-desk-2","title":{"rendered":"JIRA Service Desk Smart service in a digital age"},"content":{"rendered":"<h1>JIRA Service Desk<br \/>\nSmart service in a digital age<\/h1>\n<div class=\"landing_content\">\n<div class=\"landing_content_main\">\n<h2>Wednesday, March 01 2017<\/h2>\n<h3>Stuko Tel-Aviv<br \/>\n9:00 &#8211; 16:00<\/h3>\n<p style=\"direction: ltr; text-align: left;\"><span style=\"color: #ff0000;\">9:00 &#8211; 9:30<br \/>\n<\/span><strong>Gathering and Refreshments<\/strong><\/p>\n<p style=\"direction: ltr; text-align: left;\"><span style=\"color: #ff0000;\">9:30 &#8211; 11:20<br \/>\n<\/span><strong>Opening lecture<br \/>\n<\/strong>Yanive Shoshani, Deputy CEO at Methoda.<\/p>\n<p style=\"direction: ltr; text-align: left;\"><strong>JIRA SD version 3.3 Product Review<br \/>\n<\/strong>Ran Lavi, JIRA Expert at Methoda<\/p>\n<p style=\"direction: ltr; text-align: left;\"><strong>Customer Case Studies:<br \/>\n<\/strong>Toyga\/Hexagon: Advanced ITSM and Customer Service using the Atlassian Suite.<br \/>\nWeizmann Institute: Effective IT Service Management using JSD on the Cloud.<\/p>\n<\/div>\n<\/div>\n<p style=\"direction: ltr; text-align: left;\"><span style=\"color: #ff0000;\">11:20 &#8211; 11:40<br \/>\n<\/span><strong>Breake<\/strong><\/p>\n<p style=\"direction: ltr; text-align: left;\"><span style=\"color: #ff0000;\">11:40 &#8211; 13:00<\/span><br \/>\n<strong>Advanced capabilities of JIRA SD:<br \/>\n<\/strong><strong>Assets Management, Mobile Services, Live Colaboration<br \/>\n<\/strong>Yanive Shoshani, Deputy CEO at Methoda.<\/p>\n<p style=\"direction: ltr; text-align: left;\"><strong>JSD Implementation based ITIL<br \/>\n<\/strong>Carmel Pirutin, CTO at Methoda.<\/p>\n<p style=\"direction: ltr; text-align: left;\"><span style=\"color: #ff0000;\">13:00 &#8211; 14:00<br \/>\n<\/span><strong>Lunch<\/strong><\/p>\n<p style=\"direction: ltr; text-align: left;\"><span style=\"color: #ff0000;\">14:00 &#8211; 16:00<\/span><br \/>\n<strong>Innovation Culture and introduction to Atlassian<br \/>\n<\/strong>Vlad Cavalcanti, Channel Manager, EMEA at Atlassian.<\/p>\n<p style=\"direction: ltr; text-align: left;\"><strong>Latest innovation in Atlassian&#8217;s platform: JIRA, Confluence, Bitbucket.<br \/>\n<\/strong>Yanive Shoshani, Deputy CEO at Methoda.<\/p>\n<div class=\"landing_content\">\n<div class=\"landing_content_main\">\n<h4 dir=\"ltr\"><strong>To register, please provide the following details for each<br \/>\nperson:<\/strong><\/h4>\n<div class=\"landing_form\">\n<div class=\"wpcf7 no-js\" id=\"wpcf7-f2117-o1\" lang=\"en-US\" dir=\"ltr\" data-wpcf7-id=\"2117\">\n<div class=\"screen-reader-response\"><p role=\"status\" aria-live=\"polite\" aria-atomic=\"true\"><\/p> <ul><\/ul><\/div>\n<form action=\"\/he\/wp-json\/wp\/v2\/pages\/2399#wpcf7-f2117-o1\" method=\"post\" class=\"wpcf7-form init\" aria-label=\"Contact form\" novalidate=\"novalidate\" data-status=\"init\">\n<fieldset class=\"hidden-fields-container\"><input type=\"hidden\" name=\"_wpcf7\" value=\"2117\" \/><input type=\"hidden\" name=\"_wpcf7_version\" value=\"6.1.6\" \/><input type=\"hidden\" name=\"_wpcf7_locale\" value=\"en_US\" \/><input type=\"hidden\" name=\"_wpcf7_unit_tag\" value=\"wpcf7-f2117-o1\" \/><input type=\"hidden\" name=\"_wpcf7_container_post\" value=\"0\" \/><input type=\"hidden\" name=\"_wpcf7_posted_data_hash\" value=\"\" \/><input type=\"hidden\" name=\"_wpcf7_recaptcha_response\" value=\"\" \/>\n<\/fieldset>\n<input class=\"wpcf7-form-control wpcf7-hidden\" value=\"JIRA Service Desk Conference\" type=\"hidden\" name=\"your-subject\" \/>\n<div class=\"row\" style=\"direction:ltr;\">\n\t<div class=\"col-md-12\">\n\t\t<p><input size=\"40\" maxlength=\"400\" class=\"wpcf7-form-control wpcf7-text wpcf7-validates-as-required form-control\" aria-required=\"true\" aria-invalid=\"false\" placeholder=\"Company \/ Organization\" value=\"\" type=\"text\" name=\"company\" \/>\n\t\t<\/p>\n\t<\/div>\n\t<div class=\"col-md-12\">\n\t\t<p><input size=\"40\" maxlength=\"400\" class=\"wpcf7-form-control wpcf7-text wpcf7-validates-as-required form-control\" aria-required=\"true\" aria-invalid=\"false\" placeholder=\"Full Name\" value=\"\" type=\"text\" name=\"your-name\" \/>\n\t\t<\/p>\n\t<\/div>\n\t<div class=\"col-md-12\">\n\t<input class=\"wpcf7-form-control wpcf7-hidden form-control\" value=\"Last Name\" type=\"hidden\" name=\"lastname\" \/>\n\t<\/div>\n\t<div class=\"col-md-12\">\n\t\t<p><input size=\"40\" maxlength=\"400\" class=\"wpcf7-form-control wpcf7-text wpcf7-validates-as-required form-control\" aria-required=\"true\" aria-invalid=\"false\" placeholder=\"Phone\" value=\"\" type=\"text\" name=\"your-phone\" \/>\n\t\t<\/p>\n\t<\/div>\n\t<div class=\"col-md-12\">\n\t\t<p><input size=\"40\" maxlength=\"400\" class=\"wpcf7-form-control wpcf7-text wpcf7-validates-as-required form-control\" aria-required=\"true\" aria-invalid=\"false\" placeholder=\"E-Mail\" value=\"\" type=\"text\" name=\"your-email\" \/>\n\t\t<\/p>\n\t<\/div>\n\t<div class=\"col-md-12\">\n\t\t<p>Submit the conference registration form\n\t\t<\/p>\n\t<\/div>\n\t<p><input class=\"wpcf7-form-control wpcf7-submit has-spinner\" type=\"submit\" value=\"Submit\" \/>\n\t<\/p>\n<\/div><div class=\"wpcf7-response-output\" aria-hidden=\"true\"><\/div>\n<\/form>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<div class=\"landing_footer\">\n<ul>\n<li><img decoding=\"async\" src=\"http:\/\/www.methoda.co.il\/wp-content\/uploads\/2017\/01\/landing_logo3.png\" alt=\"\" \/><\/li>\n<li><img decoding=\"async\" src=\"http:\/\/www.methoda.co.il\/wp-content\/uploads\/2017\/01\/landing_logo2.png\" alt=\"\" \/><\/li>\n<li><img decoding=\"async\" src=\"http:\/\/www.methoda.co.il\/wp-content\/uploads\/2017\/01\/landing_logo1.png\" alt=\"\" \/><\/li>\n<\/ul>\n<\/div>\n","protected":false},"excerpt":{"rendered":"<p>JIRA Service Desk Smart service in a digital age Wednesday, March 01 2017 Stuko Tel-Aviv 9:00 &#8211; 16:00 9:00 &#8211; 9:30 Gathering and Refreshments 9:30 &#8211; 11:20 Opening lecture Yanive Shoshani, Deputy CEO at Methoda. JIRA SD version 3.3 Product Review Ran Lavi, JIRA Expert at Methoda Customer Case Studies: Toyga\/Hexagon: Advanced ITSM and Customer &hellip; <a href=\"https:\/\/www.methoda.com\/he\/jira-service-desk-2\" class=\"more-link\">Continue reading <span class=\"screen-reader-text\">JIRA Service Desk Smart service in a digital age<\/span> <span class=\"meta-nav\">&rarr;<\/span><\/a><\/p>\n","protected":false},"author":10,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"page-templates\/landing.php","meta":{"_acf_changed":false,"inline_featured_image":false,"footnotes":""},"class_list":["post-2399","page","type-page","status-publish","hentry"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.6 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>JIRA Service Desk Smart service in a digital age - Methoda<\/title>\n<meta name=\"robots\" content=\"noindex, nofollow\" \/>\n<meta property=\"og:locale\" content=\"he_IL\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"JIRA Service Desk Smart service in a digital age - Methoda\" \/>\n<meta property=\"og:description\" content=\"JIRA Service Desk Smart service in a digital age Wednesday, March 01 2017 Stuko Tel-Aviv 9:00 &#8211; 16:00 9:00 &#8211; 9:30 Gathering and Refreshments 9:30 &#8211; 11:20 Opening lecture Yanive Shoshani, Deputy CEO at Methoda. 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